Privacy Policy

Entangle Pty Ltd · ABN 47 666 502 898 · Last updated 13 October 2026

Entangle Pty Ltd ("Entangle", "we", "us") is an Australian growth marketing agency. This policy explains how we collect, hold, use, and disclose personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It covers this website, our other websites at entangle.com.au and its subdomains, including our online quiz at go.entangle.com.au, and the enquiries, calls, and services connected to them.

What we collect

• Contact details you give us, such as your name, email address, phone number, company name, and website, typically when you submit a form, answer our online quiz, book a call, or email us.
• Business information you choose to share with us, such as your industry, the advertising platforms you use, your advertising spend range, your monthly revenue now and the revenue you are aiming for, the pages your ads send people to, your goals, when you want to start, how ready you are to act, and documents like the advertising reports you bring to a call.
• A record of the email permissions you give us: the words next to each box, whether it was ticked, and when.
• Recordings, transcripts, and summaries of calls you have with us, as explained under "Calls, recordings, and transcripts" below.
• Technical and usage data collected automatically when you visit our sites, such as pages viewed, device and browser details, IP address, and interactions, collected through cookies and similar technologies.

How we collect it

We collect information directly from you when you fill in a form, answer our online quiz, book a time, join a call, or correspond with us. We collect technical data automatically through analytics and advertising tools running on our sites, currently including Google Analytics, Google Ads, the Meta pixel, and Microsoft Clarity. These tools set cookies or use similar identifiers. Our servers also send some information to Meta, as explained under "Measuring our ads with Meta" below.

You do not have to give us your details. If you do not give us your email address and keep the first box on our quiz ticked, you will not be able to finish the quiz or book a call through it, but you can always email us instead.

Why we collect it

• To respond to your enquiry and prepare for and run calls you book with us.
• To work out from your quiz answers whether a call with us is the right next step.
• To send you the emails you ask for, as explained under "Emails we send you" below.
• To provide, administer, and improve our services and websites.
• To measure and improve our own advertising, including building advertising audiences from site activity.
• To keep records we are required to keep, and to protect our legal interests.

Emails we send you

Our online quiz asks for two separate permissions to email you. Both boxes start ticked, and you can untick the second.

• Emails about your application. The first box lets Aaron Rodrigo at Entangle email you about the application you started: your booking, and a short page if a call is not the right next step for you. You need to keep this box ticked to finish the quiz. These emails stop once your application is done.
• Ongoing emails. The second box is optional. If you leave it ticked, Aaron Rodrigo will email you from time to time, including our framework (the four things we check in a business) and free access to Signals by Entangle® once it is ready. These continue until you ask us to stop.

Every marketing email we send names Entangle Pty Ltd and our ABN and has an unsubscribe link. Using that link, or the unsubscribe button in your email app, stops all of our marketing emails to that address. You can also reply to any of our emails, or write to aaron@entangle.com.au, and ask us to stop. We act on every request to stop within five working days.

If you unsubscribe and later apply through our quiz again with a box ticked, we treat that as your latest choice. We keep a record of what each box said, whether it was ticked, and when, so we can show what you agreed to.

Calls, recordings, and transcripts

We hold our calls on Zoom, and we record or transcribe them. We do this so we can listen properly during the call, keep an accurate note of what you told us, and prepare anything we send you afterwards. Zoom may also produce an automatic summary of the call.

Zoom shows when a call is being recorded, and we will also tell you at the start of the call. If you would rather we did not record or transcribe it, tell us before or at the start of the call and we will take written notes instead.

We use recordings, transcripts, and summaries only to prepare for, run, and follow up your call, including writing up our framework for your business afterwards. We may use AI tools to help us summarise a call and draft that follow-up, and we check anything they produce before it is sent to you. We do not publish recordings or share them beyond the service providers who help us do this, and we keep them only as long as we need them for these purposes, then delete them.

Who we share it with

We do not sell personal information. We share it only with service providers who help us operate, such as website hosting, analytics, advertising platforms, scheduling, video calls, email, text messages, customer relationship management tools, and AI tools that help us summarise calls and prepare materials, and only for the purposes above. Some of these providers store data outside Australia, including in the United States. Where that happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles. We may also disclose information where the law requires it.

Cookies and advertising

Our sites use cookies and pixels to understand how visitors use them and to measure and target our advertising. You can limit this through your browser's cookie settings, and through the ad preference settings offered by Google and Meta. Blocking cookies may affect how parts of our sites work.

Microsoft Clarity records how visitors use our pages, such as clicks, taps, and scrolling, as session replays and heatmaps, so we can find and fix problems. Microsoft's use of this data is covered by the Microsoft Privacy Statement.

Measuring our ads with Meta

We advertise on Facebook and Instagram, which are run by Meta. To see which of our ads lead to quiz applications and booked calls, and to help Meta show our ads to people more likely to be interested, we tell Meta when you finish our quiz questions or send us an enquiry form, and when you book a call. We send this from your browser through the Meta pixel and from our servers through Meta's Conversions API.

With each of these messages we send your email address and, once you have given them, your phone number and name. They are scrambled first (a process called hashing), so the plain details are not sent. Meta can still match them to a Facebook or Instagram account if you have one, so we treat them as personal information. We also send your IP address, your browser details, the Meta cookie and ad-click identifiers on your device, details of the ad you came from, the result of the quiz (for example, whether a call was offered), and the time of any call you book. We do not send Meta your quiz answers about revenue or advertising spend. If you use the enquiry form on book.entangle.com.au instead, we also send Meta the spend or fee range you chose there.

Meta handles this information under its own terms and privacy policy, and may store it outside Australia, including in the United States. You can limit how Meta uses information from websites like ours in the ad settings of your Facebook or Instagram account, and limit the pixel through your browser's cookie settings. If you would rather your details were not shared with Meta at all, email us instead of using the quiz.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We keep personal information only as long as it is needed for the purposes above or as the law requires, then delete or de-identify it.

Access, correction, and complaints

You can ask for access to the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing aaron@entangle.com.au. If you have a privacy concern, contact us first and we will respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date above updated when it changes.

Entangle Pty Ltd · ABN 47 666 502 898 · aaron@entangle.com.au · Terms of Service